Refund policy

 

We are unable to accommodate returns, however, we are committed to customer satisfaction. Should you be unhappy with an item, we can offer an exchange or store credit within 14 days of the receipt of purchase.

There are no returns or exchanges on custom work.

REPAIRS

We care deeply about the quality of our products. Should something arrive damaged or broken, please send an email and photos of your damaged item to info@banks-designs.com, and we’ll be in contact about repairing or replacing your item.

We do not offer repairs on items that were not purchased directly from us.